I couldn’t change it because the hotel was full. I get an email three days before the trip and it’s a spa studio which they considered an upgrade and it’s a queen bed.

I told her I wanted the same room as we had (corner suite) because my significant other is very tall and we needed a king bed. Nope! We supposedly received an discount but since they don’t email you confirmation I didn’t know what she requested. So I emailed management and told them we were coming back in May for the show reschedule. Finally, they have us a handicap room though that wasn’t requested so we had a shower instead of a tub which was the main feature of the room. First, we sat in valet for 40 minutes and almost missed our dinner reservation, then the check in person didn’t give us proper instructions on how to find our room so we wandered between floors for another 15 minutes after receiving misdirections from a service worker on the conference room floor. The show was postponed due to Trevor losing his voice but we decided to keep our reservations as a getaway. To recap we booked a weekend here because we had tickets for Trevor Noah and it’s over 2 hours from our home. This was the trip that was supposed to make up for the horrible trip we had in December.